Bummed ( Part IV )

Ok, so it's Oct 6...  The day after the estimated completion date.

The status on the Apple support site hasn't changed since the first day I dropped off the machine.

So, let's recap:

1. I bought the machine 2 weeks ago.
   
2. It arrived in a barely usable state.
   
3. Apple's had it back for 12 days.
   
4. I can't get any information about the repairs in progress.
   
5. I'm getting a bit pissed off about the whole thing.
   

I'm going to go to the Apple store in person today to talk to the store manager and try to get some answers.  At this point, I'm pretty close to simply asking for a refund.

-- to be continued --